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Services

ATS Alaska ServicesOne of the smartest investments you can make in your building is keeping it up-to-date and running as efficiently as possible. That’s where ATS comes in. We can keep your Building Technology systems working effectively, through an array of service solutions designed to meet your particular needs:

Service Agreement

ATS can partner with your company and provide a comprehensive service plan to proactively manage your facility systems. Service Agreements afford customers discounted hourly rates for technician work, discounts on material and priority response times.

Preventative Maintenance

Regular visits from an ATS technician can help head off emergency calls before they happen. Computer performance, network speed, and sensor calibration are just a few of the items that can benefit from regular service attention.

System Commissioning

Over time, performance of critical field devices can degrade. ATS can individually activate and verify critical system components, and document their performance. “Hands-on” inspection of these devices in action is the only way to ensure the most efficient and comfortable environment.

Database Protection

The stored electronic information (programming, set points, etc.) in your system represents a large part of your investment. ATS will back-up your entire database on a regular basis to ensure that it is always complete and up-to-date. We will maintain a site copy at your facility as well as keeping a protected copy in our office.

Technology Upgrades

Manufacturers periodically releases software and chip updates that provide added features or speed to your system. ATS will provide these upgrades as they become available, always keeping your system current.

Systems Training

Training can come in two main formats: Factory training at the manufacturer’s Headquarters, and on-site training at your schedule. ATS can sponsor your employees at the factory for 1-2 week classes or alternatively, set up smaller blocks of training at your site, on your schedule.

Parts Coverage

Never pay for another failed device. ATS can warranty any and all parts associated with your facility system, including computers and other manufacturer’s equipment. This will allow you to budget for equipment failures, and not be caught off guard.